04/14/03 - Raleigh, NC - HAHT Commerce, Inc., the leading provider of Demand Chain Management applications, today announced that Xiameter, the web-enabled business unit from Dow Corning, has gone live with HAHT Chemicals Suite 7.1.  Xiameter’s customers will now benefit from a more effective product catalog, simpler order tracking and improved delivery tracking system.

“E-commerce is no longer a fad and is now simply the way business is done,” said Kosin Huang, Yankee Group Business Applications & Commerce senior analyst. “A one-size-fits-all approach to automating commerce no longer works and is now evolving into automated solutions specific to each industry. HAHT’s Chemical Suite is a great example of that evolution.”

“At Xiameter, we make every effort to ensure that customers have easy and rapid access to information around the clock and we regularly survey them to find out how their needs are evolving,” said Xiameter Executive Director, Michael Lanham.  “The HAHT Chemicals Suite has enabled us to turn this customer feedback into real practical site improvements specifically designed for the chemicals industry, so we improve the user experience while maintaining a competitive edge.” 

Upgrading to HAHT Chemicals Suite 7.1 allows Xiameter to offer improved tools to customers while generating internal cost savings.  These efficiencies are then returned to customers in the form of lowest-base pricing.

“Xiameter is a company that is revolutionizing the way that commodity chemicals are sold throughout the world and it’s doing this by being at the cutting edge of e-commerce,” said Rowland Archer, CTO of HAHT Commerce. “By utilizing the features of HAHT Chemicals Suite 7.1, Xiameter has been able to make real improvements to the way customers do business with them making their offering even more compelling to chemical buyers.”

The HAHT 7.1 upgrades have allowed Xiameter to offer:

• Improved “My Accounts” Function:  Upgrades to the My Accounts function, where empowered users create orders and view delivery status, include a new page design and new tabular navigation that allows users to navigate the site quickly and easily.
• Advanced Product Catalog Functions: Xiameter’s Product Catalog has been upgraded for improved speed and efficiency and now enables users to conduct advanced searches, sort by material number or description columns, and view product details such as typical applications and properties.
• Updated and Renamed Order and Delivery Status Functions: Advanced searching options for orders and deliveries with a Find Material look-up tool continue to allow users to search orders and deliveries by order or delivery number, material number, purchase order number, and date range.
• Enhanced Account Status Features: New Account Status features include a Find Invoice capability, for those who may have misplaced order information; an Invoice Status feature that links directly to a customer’s invoice; and a direct link to the Invoice Detail screen from a user’s email.

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