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Momentum Continues as Gomez Achieves Record Q1 2005 Revenues

Careerbuilder, Thomas Cook, and USA Today join the growing list of world-class companies that fuel record revenues

Waltham, Mass., May 5, 2005 – Gomez®, Inc., the leading Internet performance management intelligence company, today announced record revenue and bookings for the quarter ended March 31. This represents the company’s fourteenth consecutive quarter of double-digit growth.

Bookings and revenue increased 72% and 57% respectively, compared to the same quarter last year. New business and contract enrichments generated 52% of quarterly bookings and included a record number of new customers.

The company attributes these results to strong market demand for external performance monitoring and the unique value of the Gomez Performance Network (GPN), its flagship service. In a recently published survey conducted at its December 2004 Data Center Conference, Gartner, Inc. reported that 49% of respondents plan to invest in active, end-to-end application monitoring, making it the first choice of monitoring techniques.1 End-to-end monitoring allows organizations to view applications from the same perspective as their end users, complementing infrastructure monitoring solutions, such as Hewlett-Packard’s (HPQ) OpenView.

“Best Buy works hard at creating a superior end user experience,” commented Steve Trimbo, Best Buy’s Director of Internet Operations. “We rely on the Gomez Performance Network to ensure that our end users’ experience is consistent with their expectations and our demanding objectives.”

In addition to Best Buy, new customer contracts included Careerbuilder, Thomas Cook and USA Today.

“We are very pleased with our Q1 results and continue to see strong demand for external performance monitoring services in the marketplace,” noted Bruce Reading, Gomez Chief Operating Officer. “Gomez will continue to work with our customers to ensure that we are delivering the right combination of products and services to accommodate the demanding standards that our customers have as they manage their external application performance environment.”

Q1 highlights included:
Gomez announced the hiring of Jill Smith as Chief Executive Officer, who is helping the company to aggressively enter the next phase of its growth. With a history as the driving force behind the success of several high technology companies, Smith brings a blend of experience and leadership that aligns strongly with Gomez’ business objectives.

The company released its seventh public benchmark, the Gomez Performance Index for Credit Cards, which compares the application performance of the eight largest US credit card issuers and is published bi-weekly in American Banker.

Gomez made significant service upgrades that enhanced the GPN’s ability to provide actionable insights and application awareness.
About Gomez

Gomez is the leading supplier of enterprise solutions that help companies achieve and maintain the peak performance of their mission-critical Internet applications. Using Gomez products and services, enterprises reach performance excellence and meet or surpass their business goals. Founded in 1997, Gomez provides performance measurement, benchmarking, and competitive insight to Global 1000 companies across all industry segments, including financial services, e-commerce, information technology, and travel.

Gomez competes in the Internet Performance Management and e-business solutions space with companies that include Mercury Interactive Corp (MERQ) and Keynote Systems, Inc. (KEYN).

Gomez is Network Computing magazine's "Editor's Choice" for best Internet performance monitoring service.

Gomez,, Gomez Performance Network are trademarks and/or service marks of Gomez, Inc. All other trademarks are the property of their respective owners.

For more information contact Laurie Klausner at or 781-768-2100.

1 Gartner Inc., "Poll Reveals Preferences for Availability and Performance Monitoring," D. Curtis, C. Haight, R. Paquet, Research Report, April 18, 2005.  

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