Velocity viaVisitar Channel Program Delivers Recurring Revenue Stream via Hosted SMB Solution, Attracts Five New Partners
Innovative partner program brings the power of recurring revenue through the Software as a Service business model to the channel
November 7 2006 - Raleigh, N.C. - Visitar, the first company to offer affordable interaction solutions for small and mid-sized businesses, today announced the next evolution of its channel program: "Velocity viaVisitar." The company also welcomes five new partners to the program; validation of the company's commitment to maintain a 100 percent indirect sales model for delivering its affordable 360° Care viaVisitar to the SMB market.
The nature of the hosted 360° Care viaVisitar offering enables quick partner on-boarding, with no capital investment or timely implementations necessary for Visitar Velocity partners to begin realizing high-margin recurring revenue immediately. The process enables Visitar partners to deliver a Software as a Service (SaaS) offering with little or no business risk. By offering Visitar's hosted solution, channel partners enable their customers to immediately enhance the quality of their customer interaction, increase collaboration, manage sales, and deliver better customer care much more efficiently than ever before.
In support of the program, Visitar has also introduced a unique method for demonstrating the business value of partnering with Visitar to offer the 360° Care hosted solution. Called "Velocity Factor," the method demonstrates the percent of annual revenue from solution subscriptions that is recurring from the previous year. In short, partners need only to sell a subscription once to enjoy high-margin revenue for as long as the customer is subscribed to the solution. Available on the Visitar website, Velocity Factor clearly represents the speed at which Velocity viaVisitar partners can begin benefiting from the recurring revenue achieved through the SaaS business model.
Visitar's newest Velocity viaVisitar channel partners include:
"We strive to provide cost-effective solutions to our customers and then back it up with superior customer service," said Nicholas Brown, president and CEO, Affinity Network Solutions. "360° Care via Visitar was a logical step in expanding our business by offering a complimentary solution to our existing network management support, web services and apps on-demand services. With the Velocity program, we were able to do so with no disruption to our business, or that of our customers."
Visitar provides ongoing tools and support to its partners to help them market and sell 360° Care viaVisitar to their small and mid-sized business customers. All partners have the ability to white-label the Visitar solution, and to bundle and/or integrate it with complementary products and services they already offer. This enables the partner to extend their own brand within the SMB market, with prominent branding available within the integrated solution.
"Visitar is one of the first companies to enable the VAR community to participate in the Software-as-a-Service revolution," said Stephanie Anderson, vice president of channel and alliance marketing for Visitar. "And, unlike many channel programs, we created Velocity via Visitar to enable our partners' success through tools and ongoing support that sustains the relationship long after the initial on-boarding process is complete. We've already heard from many of our partners that our '2018face time' commitment far exceeds what they have experienced from other providers. This sincere collaboration approach presents a low-risk, high-return opportunity for our partner community, all while making sure that end-user customer satisfaction is at its peak."
360° Care viaVisitar is especially suited for businesses without a self-sustaining IT department to manage the multiple solutions that span the disciplines of software applications and telephony infrastructure, and those unable or unwilling to invest significant financial resources to acquire the equipment and software traditionally required to integrate advanced telephony capabilities with their critical business systems. With Visitar, capabilities once only available to the largest enterprise call centers are now available to any business professional in any location with only a web browser and a telephone.
Channel Program Details
Visitar solutions are ideal for regional VARs and service providers with experience in CRM, telephony or related disciplines that are trusted providers to small and medium-sized businesses. Additional details on the Velocity viaVisitar channel program, and information on calculating your company's Velocity Factor, can be found at www.visitar.com/partners.html or by e-mailing email@example.com.
Visitar provides innovative customer relationship management (CRM) and sales force automation (SFA) solutions that link rich telephony capabilities with business applications to improve efficiency and enhance customer and employee experience. Delivered as a service, the solutions are affordable for small and mid-sized businesses and do not introduce any IT management burden. Visitar's "viaVisitar" solutions eliminate complexity by supporting any web browser and telephone system and also simplify ongoing system management through a business-friendly, rules-driven configuration capability.